Privacy Policy.
Effective Date: January 17, 2025
Introduction
We at Pedragon Studio value your privacy and are committed to protecting the personal information of clients, website visitors, and service users. This Privacy Policy explains how we collect, use, store, and share information in connection with our website, services, and communications. By using our services, you consent to the practices described herein.
Information We Collect
We may collect the following information from clients and website visitors:
Contact Information: Name, email address, phone number, and company affiliation submitted through forms or email communications.
Service Information: Project-related details, including video content, property information, and other materials provided to fulfill requested services.
Usage Data: Information automatically collected through our website, such as IP addresses, browser type, and pages visited (via analytics tools, if applicable).
We do not collect personal information beyond what is necessary to provide our services.
How We Use Information
We use collected information solely for purposes necessary to provide and improve our services, including:
To fulfill service requests and complete projects.
To communicate regarding project status, invoices, or support inquiries.
To enhance and improve our website, services, and client experience.
To comply with legal obligations or resolve disputes.
How We Share Information
We do not sell, rent, or trade client information. Information may be shared with trusted third-party service providers only as necessary to perform services, such as:
Cloud storage providers for project files.
Video hosting platforms for delivery of content.
Email service providers for communications related to projects.
All third parties are contractually obligated to maintain the confidentiality and security of your information.
Data Security
We take reasonable administrative, technical, and physical measures to protect information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission or storage can be guaranteed 100% secure.
Data Retention
Client and project information is retained for as long as necessary to provide services and meet legal obligations. After project completion and upon expiration of required retention periods, information is securely deleted or anonymized.
Cookies and Tracking
Our website may use cookies or analytics tools to improve the browsing experience. These tools may collect usage information, but no personally identifiable information is collected without your consent. Users may disable cookies through their browser settings, but certain site features may not function properly.
Client Rights
Clients have the right to:
Access: Request copies of personal information we hold.
Correction: Request corrections to inaccurate information.
Deletion: Request deletion of personal information, subject to legal and contractual obligations.
Requests can be submitted via the contact information below.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The “Effective Date” will indicate the most recent revision. Continued use of our services after updates constitutes acceptance of the revised Privacy Policy.
Contact Information
For questions, concerns, or requests related to this Privacy Policy, please contact us at:
Pedragon Studio
hello@pedragonstudio.com
407-922-8379